After Shopping is a research method that provides information about your clients/customers decision to buy or not to buy your products and/or services.
The after shopping takes place right after the customer leaves the store, while the impression is still fresh.Trained interviewers conduct a short interview with the customersand record the customers’ answers. Based on the research data gathered through a structured interview, DEKRA prepares a report including information about your customer needs, how they are perceiving your products / services, what influenced their decision to buy or not to buy your products / services, what do they think about the competitors, and what would they like you to do in future to keep using your products / services.
We provide information to serve the client’s needs.
We guarantee confidentiality of research information and findings.
We nurture professional responsibilitytowards our clients.
We ensure validity and on time delivery of results.