Customer Support Specialist

  • Објавено на: 20/07/2021

On behalf of our client Rhino Entertainment an iGaming company based in Malta, DEKRA is looking for:

  • Customer Support Specialist


  • Respond promptly and effectively to incoming customer communication via Chat and Email;
  • Provide online technical customer support;
  • Carry out basic KYC/registration checks;
  • Efficiently reply to Casino queries and escalate cases when necessary;
  • Manual bonuses and/or free spins crediting;
  • Establish and maintain good relationships with customers;
  • Report and update the relevant instances regarding recurring customer issues.


  • Fluent in spoken and written English;
  • Excellent communication skills;
  • Previous experience from a customer-facing or customer service Role would be an advantage;
  • Experience from the iGaming industry will be considered an asset;
  • Applicants with written German language skills would be desirable.


  • Creative and forward-thinking;
  • Highly motivated team player;
  • Problem solver;
  • Able to handle stress and thrive in a fast-paced multinational environment.


If you enjoy working in a fast-paced and fun work environment, please send your CV and motivation letter in English on the following e-mail address:

Application deadline is: 06/08/2021

All received applications will be considered in strict confidentiality.

Only short-listed candidates will be contacted for an interview.

 *By sending your CV and motivation letter, you agree that your personal data will be processed for the needs of recruitment and selection by DEKRA Arbeit Macedonia and they will be stored in the DEKRA database.
Note: Candidates can withdraw their permission to process their personal documents at any time by sending a notification to the e-mail:

Детали за огласот
  • Место: Битола, Македонија
  • Истекува на: 06.08.2021
  • Емаил за апликација:
  • Мапа

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